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Frequently Asked Questions
How long do ranks last?
All ranks last for 30 days from the date of purchase. After 30 days, you'll need to purchase again to maintain your rank.
What payment methods do you accept?
We accept payments via KHQR (Khmer QR Code). Simply scan the QR code and complete the payment. Alternatively, you can upload a receipt photo after paying.
How long does it take to get my rank?
Our admins review purchases manually. Most purchases are processed within 24 hours during business hours.
Can I use a promo code?
Yes! If you have a valid promo code, you can use it on the purchase form to get a free or discounted rank.